“Hi Krystal and Jasmin,
Just wanted to say a huge thank you for making me feel welcome and relaxed for my appointment yesterday at my first visit to La Villa and for my first haircut in nearly a year. Thank you for being so kind and understanding at me feeling nervous! I felt so comfortable with Jasmin that I just went for it and made the change for the new hairstyle I had been thinking about for a while (but not been game to do it before). Thanks Jasmin, I love my new style—you are awesome.
Kind regards”
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